SHOPPING MATE

Shop Easy, Fast and Get what you want  |  Meet your personal shopping assistance


OVERVIEWEveryone wants to shop easy and fast. When people go for shopping or shop online, it can be frustrating when product they are looking for is unavailable. So I design shopping application to help users shop easily and fast, and help them to get the products they want.



DURATION
4 month
ROLE
User research 
User interaction 
Visual design
User testing 
Prototyping
TOOLS & METHOD
Figma
Illustrator
Photoshop
Invision
Miro























PROBLEM





Not everyone enjoyes shopping. Sometimes products are not available and people need to wait till restocked.










SOLUTION

‘How can I provide most efficient shopping experience to users?’


Shoppingmate helps you to shop easy fast and efficient by allowing you to search products,
create your brandlist and giving you notification alarm when products you want are restocked.







RESEARCH

USER SURVEY

To understand what is the current problem or needs of the users, I started from sticky notes of questions 




What is your pain points in shopping?
  • Uncertainty
  • Time consuming
  • Inconviniency


What is the most important factor when you are shopping?

  • Less time consuming
  • Fast, easy shopping process
  • Save time


What do you consider as Smart shopping?

  • Getting restock notification
  • Personalized options
  • Save time







USER INTERVIEW
Some highlights from the user interview





RESEARCH FINDINGS
These are top findings through user research


Personal Needs


Needs

Every user has different needs, and expactation for shopping
Usability


80%

of users shop and pay online, through website or mobile applications
Engage


User friendly

Re-stock notification, Creating favorite brand list  for each users can lead to successful user experiences and get more users onboard






DEFINE

TARGET USER

Based on the research, I set my target audience for Shopping Mate.
As it is e-commerce mobile shopping application, I set my target users are Young generations,
People who are trendy, and familiar with online shopping experience.



Age

Ages 20 - 44 


Young generations, who is sensitive to trends and fashion, frequent online shopping users
Users

Tech Savvy


Familiar with online shopping experience, shop online frequently, with ability to easily adopt new platform and application
Who are

Trendy

Users who are sensitive in fashion, trends and keep on the track of following trends





DESIGN GOAL

Help user to shop fast, efficient and get the products they want




   
Intuitive

Clean, simple user interface design 
Help user focus more on the products without being distracted

      
User friendly 

Personalization option, Re-stock notifications, Easy and fast checkout process which leads to user friendly shopping experience


Usability 

Re-stock notifications, Easy and fast checkout process also adequate for mobile shopping experience










WIREFRAME I wanted to get quick feedback from the user, so I made low fidelity wireframes to quickly validate the features




INTUITIVE

Clean, simple user interface design


As Shopping Mate is mobile E-commerce platform, I aim to create clean and simple design with less distraction. Create consistance style with design system, using one vibrant colors to create accent as well as keeping clean interface of product.





*Design system in ShoppingMate




USER FRIENDLY - Personalization

Add products in ‘My list’

If the products are not available, user can get the restock notification by adding the products they want in ‘My List’








Create ‘Brand list’

User can create their brandlist under their preference and get recommendations related to it







USABILITY

Get ‘Re-stock notification’


By getting restock notification from the Shopping mate application, user can directly lead to my list page and add restocked items to cart and proceed to checkout







Short Checkout process

User can directly add restocked items to cart and proceed to checkout in short steps









OUTCOME
Focusing on helping users to shop easy, fast, and help them to get the products they want






My List


My list is the page where user can add 
When the products are out of stock,
create My List and add the product












Restock Notification


By getting restock notification from the Shopping mate application, user can directly lead to my list page and
add restocked items to cart and proceed to checkout







Create Your Brand List


Add preferred brand lists on landing page, Get recommendations related to your preference










Easy Checkout


Short and easy checkout process,
Add restocked items in my list and lead to check out





REFLECTION
With Shoppingmate, I wanted to help user shop fast and efficent by allowing personalization, giving restocked notification, and recommendations under each users preference.

Clean and simple interface
Creating simple, consistance styles of interfaces are key for intuitive user interactions.

Getting feedback and iterate from user testing
From user testing, I was able to learn how user actually interact with product, prove the initial solution was right approach, and how to iterate and make better design decisions. 



2024 Yunseo Heo